Shipping policy
Where we ship
We currently ship to addresses within Australia. Orders are sent from our studio at 203B High Street, Ashburton VIC 3147.
Shipping options and rates
All prices are in Australian dollars (AUD). The options available to you, and their cost, are shown at checkout before you pay.
- Standard shipping – $11.00. Estimated delivery 3–5 business days. Free on orders of $100.00 and over.
- Express shipping – $15.00. Estimated delivery 1–2 business days.
Delivery times
Delivery times are estimates only. They can be affected by carrier delays, public holidays and busy periods such as sales and Christmas.
Shipping confirmation
When your order is dispatched you will receive a shipping confirmation email, including tracking details where available.
Incorrect address
Please check your shipping address carefully at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to update it before your order is dispatched.
Damaged or missing orders
If your order arrives damaged, or has not arrived when you expected it, please contact us. See our Return and refund policy for more information: https://shop.studiopmelbourne.com/policies/refund-policy
Contact us
Questions about shipping? Email us at studiopashburton@gmail.com.